jilitt Privacy Policy: How Your Personal Data Is Handled

2. What Personal Data Do We Collect?

When you register an account or use the jilitt platform, we collect certain personal information that is necessary to provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method details and transaction history, which are required to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or national ID. We automatically collect technical data when you use the platform, including your IP address, device type, browser information, and session activity logs. This technical data helps us maintain platform security, detect fraud, and improve the overall user experience for Filipino players.

3. How and Why We Use Your Data

We use your personal data only for the purposes for which it was collected, and we do not process it in ways that are incompatible with those purposes. Your registration details are used to create and manage your account, verify your identity, and ensure that only eligible Filipino players can access the platform. Financial data is used to process your deposits and withdrawals securely and to comply with anti-money laundering obligations under Philippine regulations. Technical and behavioural data is used to protect the platform from fraud, detect suspicious activity, and ensure fair play across all betting and gaming products. We may also use your contact details to send you important account notifications, security alerts, and service updates — these communications are necessary for the operation of your account and cannot be opted out of. Where you have given explicit consent, we may send you promotional communications about new features, offers, or events on the platform; you can withdraw this consent at any time by contacting our support team.

4. Who Do We Share Your Data With?

jilitt does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud hosting services — all of whom are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so, for example in connection with anti-money laundering investigations or court orders. In the event that jilitt undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your data with any third party in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent.

5. How Long Do We Keep Your Data?

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Account registration data and transaction records are typically retained for a minimum of five years following account closure, as required by applicable anti-money laundering and financial record-keeping regulations. Technical logs and session data are retained for shorter periods, generally between 90 days and 12 months, depending on the nature of the data and the purpose for which it was collected. Once the applicable retention period has expired and there is no longer a legal basis for retaining your data, we will securely delete or anonymise it. If you request the deletion of your account, we will process your request in accordance with our legal obligations and inform you of any data that we are required to retain beyond the date of your request.

6. How Do We Protect Your Data?

jilitt takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the jilitt platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are subject to confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. Payment data is handled in accordance with applicable payment security standards, and we do not store full card numbers or sensitive authentication data on our servers. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine data protection authority in accordance with our legal obligations.

7. What Are Your Rights as a Data Subject?

As a user of the jilitt platform based in the Philippines, you have a number of rights in relation to your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to be informed about how your personal data is collected and used, which is the purpose of this Privacy Policy. You have the right to access the personal data we hold about you and to request a copy of it in a commonly used electronic format. You have the right to request the correction of any inaccurate or incomplete personal data we hold about you. You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and there is no other legal basis for processing. You also have the right to object to the processing of your personal data for direct marketing purposes and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated.

8. Cookies and Tracking Technologies

The jilitt platform uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience for Filipino players. Strictly necessary cookies are essential for the platform to operate correctly — they enable features such as user authentication, session management, and security controls, and cannot be disabled. Functional cookies remember your preferences and settings, such as your preferred language or display options, to improve your experience on return visits. Analytical cookies help us understand how users interact with the platform, which pages are most visited, and where technical issues may occur — this data is used in aggregate form and does not identify you personally. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the platform. By continuing to use the jilitt platform after being informed about our use of cookies, you consent to their use in accordance with this policy.

9. How to Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jilitt handles your personal data, you are welcome to contact our data privacy team by email at support at jilitt.best. Please include your registered account details and a clear description of your request so that we can respond as efficiently as possible. We aim to acknowledge all privacy-related enquiries within five business days and to resolve them within 30 days, in line with the requirements of the Data Privacy Act of 2012. If you wish to exercise any of your data subject rights — such as requesting access to your data, correcting inaccurate information, or requesting deletion — please submit your request by email with the subject line "Data Privacy Request." For further information about your rights under Philippine data protection law, you may also visit the website of the National Privacy Commission of the Philippines.